Client Operations Manager
Job Reference: 22899-Client operations manager
Company: RecruitArab - recruiter
Industry: Education
Job Title: Client Operations Manager
Location: Dubai, UAE
Closing Date: 2024-09-14
Email: apply@recruiteramerica.com
We are seeking a dynamic and experienced Client Operations Manager to join our team in Dubai. The Client Operations Manager will be responsible for overseeing all aspects of client operations within the education sector.
Key Responsibilities:
- Develop and implement strategies to enhance client satisfaction and retention
- Manage client relationships and act as the main point of contact for all client inquiries and concerns
- Collaborate with internal teams to ensure timely and accurate delivery of services to clients
- Monitor and analyze client feedback to identify areas for improvement
- Prepare and present regular reports on client operations performance to senior management
- Lead a team of client operations specialists to ensure excellence in service delivery
- Stay up-to-date on industry trends and best practices to ensure our services remain competitive in the market
Requirements:
- Bachelor's degree in Business Administration, Education, or a related field
- [Random number] years of experience in client operations or a similar role
- Strong communication and interpersonal skills
- Proven track record of managing client relationships and delivering high-quality service
- Ability to work effectively in a fast-paced environment and meet tight deadlines
- Knowledge of the education sector in Dubai is preferred
If you are a proactive and results-driven individual with a passion for client service, we would love to hear from you. Please send your resume and cover letter to apply@recruiteramerica.com by 2024-09-14.
Please inculde this job reference [22899-Client operations manager] in the email when you send your application.