Customer Relations Manager
Job Reference: 23809-Customer relations manager
Company: RecruitArab - recruiter
Industry: Telecommunications
Job Title: Customer Relations Manager
Location: Sharjah, UAE
Industry: Telecommunications
Closing Date: 2024-09-21
Email Address: apply@recruiteramerica.com
We are seeking a highly skilled and experienced Customer Relations Manager to join our team in Sharjah. The ideal candidate will be responsible for managing all aspects of customer relations for our telecommunications company.
Key Responsibilities:
- Develop and implement strategies to enhance customer satisfaction and loyalty
- Handle customer inquiries and complaints in a timely and effective manner
- Monitor customer feedback and implement improvements based on their suggestions
- Coordinate with other departments to ensure seamless customer experience
- Analyze customer data and trends to identify areas for improvement
- Train and mentor customer service representatives to deliver exceptional service
- Develop and maintain strong relationships with key clients
- Stay up to date on industry trends and best practices in customer relations
Requirements:
- Bachelor's degree in Business Administration or related field
- [Random number] years of experience in customer relations or a similar role
- Excellent communication and interpersonal skills
- Strong leadership and decision-making abilities
- Proficiency in Microsoft Office and CRM software
- Knowledge of telecommunications industry trends and regulations
If you are a dynamic and customer-focused individual with a passion for delivering exceptional service, we want to hear from you. Please send your resume and cover letter to apply@recruiteramerica.com by the closing date.
Please inculde this job reference [23809-Customer relations manager] in the email when you send your application.