Desktop Support Engineer

Job Reference: 25587-Desktop support engineer
Company: RecruitArab - recruiter
Industry: Education
Job Title: Desktop Support Engineer

Location: Dubai, UAE

Closing Date: 2024-09-27

Email Application to: apply@recruiteramerica.com

We are seeking a skilled Desktop Support Engineer to join our team in the education sector in Dubai. The ideal candidate will be responsible for providing technical support and assistance to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of desktop systems.

Key Responsibilities:
- Install, configure, and maintain desktop hardware and software systems
- Provide technical support to end-users in person, over the phone, or via remote desktop tools
- Troubleshoot and resolve hardware and software issues in a timely manner
- Set up and configure new desktops, laptops, and peripherals
- Perform regular maintenance and updates on desktop systems
- Collaborate with IT team members to implement solutions and improvements
- Document technical procedures and solutions for future reference
- Stay up-to-date on emerging technologies and best practices in desktop support

Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field
- [X] years of experience in desktop support or a similar role
- Strong knowledge of Windows and Mac operating systems
- Proficiency in troubleshooting hardware and software issues
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Certification in relevant technologies (e.g., CompTIA A+, Microsoft Certified Professional) is a plus

If you are a proactive problem-solver with a passion for technology and a desire to support end-users in an educational environment, we want to hear from you. Please send your resume and cover letter to apply@recruiteramerica.com by the closing date.


Please inculde this job reference [25587-Desktop support engineer] in the email when you send your application.

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