Senior Knowledge Manager

Job Reference: 31855-Senior knowledge manager
Company: RecruitArab - recruiter
Industry: Telecommunications
Job Title: Senior Knowledge Manager

Location: Dubai, UAE

Job Type: Full-Time

Closing Date: 2024-09-20

Email for Applications: apply@recruiteramerica.com

Position Overview:

We are seeking an experienced and dynamic Senior Knowledge Manager to join our team in the telecommunications sector. The ideal candidate will play a critical role in developing and managing knowledge management strategies, enhancing organizational learning, and fostering a culture of knowledge sharing. This position requires a strong understanding of telecommunications operations, exceptional communication skills, and a passion for leveraging knowledge to drive business results.

Key Responsibilities:

1. Knowledge Management Strategy:
- Develop and implement comprehensive knowledge management strategies aligned with organizational goals and objectives.
- Identify knowledge gaps and opportunities for improvement, ensuring the effective capture, sharing, and utilization of knowledge across the organization.

2. Content Management:
- Oversee the creation, organization, and maintenance of knowledge repositories, ensuring that information is easily accessible and up-to-date.
- Collaborate with cross-functional teams to curate and develop knowledge content, including best practices, case studies, and lessons learned.

3. Community Engagement:
- Foster a culture of knowledge sharing by establishing communities of practice and facilitating knowledge exchange among employees.
- Organize and lead workshops, training sessions, and seminars to promote knowledge sharing and continuous learning.

4. Technology and Tools:
- Evaluate, implement, and manage knowledge management tools and technologies to enhance knowledge capture and dissemination.
- Ensure that the technology infrastructure supports the organization’s knowledge management initiatives effectively.

5. Performance Measurement:
- Develop metrics and KPIs to measure the effectiveness of knowledge management initiatives and their impact on organizational performance.
- Conduct regular assessments and feedback sessions to refine knowledge management processes and practices.

6. Collaboration and Stakeholder Engagement:
- Collaborate with senior leadership and other stakeholders to promote knowledge management initiatives and advocate for best practices.
- Serve as a subject matter expert on knowledge management, providing guidance and support to teams across the organization.

7. Compliance and Risk Management:
- Ensure that knowledge management practices comply with relevant regulations, standards, and organizational policies.
- Identify and mitigate risks associated with knowledge management, including data security and intellectual property concerns.

Qualifications:

- Bachelor's degree in Business Administration, Information Management, Telecommunications, or a related field. A Master’s degree is preferred.
- Minimum of 5 years of experience in knowledge management, information management, or related roles within the telecommunications sector.
- Strong understanding of telecommunications operations, technologies, and industry trends.
- Proven experience in developing and implementing knowledge management strategies and initiatives.
- Excellent communication, presentation, and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
- Proficient in knowledge management software and tools, with a strong aptitude for technology.
- Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.

What We Offer:

- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A dynamic and inclusive work environment.
- The chance to work on innovative projects within the telecommunications industry.

If you are a strategic thinker with a passion for knowledge management and a desire to make an impact in the telecommunications sector, we invite you to apply for the Senior Knowledge Manager position.

To apply, please send your resume and cover letter to apply@recruiteramerica.com by 2024-09-20.

We look forward to your application!


Please inculde this job reference [31855-Senior knowledge manager] in the email when you send your application.

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