Senior Service Technician
Job Reference: 24632-Senior service technician
Company: RecruitArab - recruiter
Industry: Information Technology
Position: Senior Service Technician
Location: Dubai, UAE
Closing Date: 2024-09-23
Email Application to: apply@recruiteramerica.com
We are seeking a highly skilled and experienced Senior Service Technician to join our Information Technology team in Dubai. The Senior Service Technician will be responsible for providing technical support and assistance to our clients, troubleshooting and resolving complex technical issues, and ensuring the smooth operation of our IT systems.
Key Responsibilities:
- Install, configure, and maintain hardware and software systems
- Troubleshoot and resolve technical issues in a timely manner
- Provide technical support and assistance to clients both remotely and on-site
- Collaborate with other IT team members to implement and maintain IT solutions
- Keep abreast of the latest technologies and trends in the IT industry
- Document all technical procedures and processes
- Train and mentor junior service technicians
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field
- [Number] years of experience in a similar role
- Strong knowledge of hardware and software systems
- Excellent problem-solving and communication skills
- Ability to work well under pressure and in a fast-paced environment
- IT certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus
If you are a proactive and detail-oriented individual with a passion for technology and a proven track record in IT support, we would love to hear from you. Please send your resume and cover letter to apply@recruiteramerica.com by the closing date. Thank you for your interest in joining our team.
Please inculde this job reference [24632-Senior service technician] in the email when you send your application.