Senior Support Analyst

Job Reference: 23059-Senior support analyst
Company: RecruitArab - recruiter
Industry: Manufacturing
Position: Senior Support Analyst
Location: Abu Dhabi, UAE (Manufacturing Industry)
Closing Date: 2024-09-04
Email Address: apply@recruiteramerica.com

We are seeking a highly skilled and experienced Senior Support Analyst to join our team in Abu Dhabi, UAE. The ideal candidate will have a strong background in providing technical support and troubleshooting for manufacturing operations.

Responsibilities:
- Provide technical support for manufacturing systems and applications, including troubleshooting and issue resolution
- Collaborate with cross-functional teams to identify and address technical issues
- Implement and maintain software applications and systems
- Develop and maintain documentation for support processes and procedures
- Train and mentor junior support analysts
- Participate in system upgrades and enhancements
- Monitor system performance and identify areas for improvement

Requirements:
- Bachelor's degree in Computer Science or a related field
- [Random number] years of experience in technical support roles, preferably in the manufacturing industry
- Strong knowledge of manufacturing systems and applications
- Proficiency in troubleshooting technical issues
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills

If you meet the above requirements and are looking to take the next step in your career as a Senior Support Analyst, we encourage you to apply. Please send your resume and cover letter to apply@recruiteramerica.com.

We look forward to hearing from you!


Please inculde this job reference [23059-Senior support analyst] in the email when you send your application.

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