Senior Support Analyst

Job Reference: 23791-Senior support analyst
Company: RecruitArab - recruiter
Industry: Transportation and Logistics
Job Title: Senior Support Analyst

Location: Abu Dhabi

Industry: Transportation and Logistics

Closing Date: 2024-09-06

Email Address: apply@recruiteramerica.com

We are seeking a highly skilled and experienced Senior Support Analyst to join our team in Abu Dhabi in the Transportation and Logistics industry. The successful candidate will be responsible for providing technical support, troubleshooting issues, and implementing solutions to ensure the smooth operation of our systems and applications.

Key Responsibilities:
- Provide technical support to end users for hardware, software, and network related issues
- Troubleshoot and resolve technical problems in a timely manner
- Implement and maintain IT systems and applications
- Collaborate with cross-functional teams to identify and address technical issues
- Analyze data and provide insights to improve system performance
- Develop and maintain documentation for systems and processes
- Stay up-to-date on industry trends and best practices in IT support

Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field
- [Number] years of experience in a similar role in the Transportation and Logistics industry
- Strong knowledge of IT systems, networks, and applications
- Excellent problem-solving skills and attention to detail
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skills
- Certifications such as ITIL, CompTIA, or Microsoft are a plus

If you are a proactive and experienced Senior Support Analyst looking to take on a new challenge in the Transportation and Logistics industry, we would love to hear from you. Please send your resume and cover letter to apply@recruiteramerica.com by 2024-09-06.


Please inculde this job reference [23791-Senior support analyst] in the email when you send your application.

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