Systems Analyst

Job Reference: 31725-Systems analyst
Company: RecruitArab - recruiter
Industry: Retail
Job Title: Systems Analyst - Retail

Location: Abu Dhabi, UAE

Job Description:

We are seeking a highly motivated and skilled Systems Analyst to join our dynamic team in the retail sector. The ideal candidate will have a strong background in systems analysis, design, and implementation, with a focus on enhancing business processes and improving customer experience. The Systems Analyst will work closely with various departments to identify system requirements, analyze data, and recommend solutions that align with our business objectives.

Key Responsibilities:

- Collaborate with stakeholders to gather and document business requirements, ensuring a clear understanding of user needs and expectations.
- Analyze existing systems and processes, identifying areas for improvement and recommending solutions to enhance efficiency and effectiveness.
- Design and implement system enhancements that support retail operations, including inventory management, sales tracking, customer relationship management (CRM), and point of sale (POS) systems.
- Develop detailed system specifications, flowcharts, and diagrams to illustrate system functionality and processes.
- Conduct feasibility studies and cost-benefit analyses to support decision-making regarding new system implementations or upgrades.
- Coordinate with IT teams and external vendors to ensure successful system integration and deployment.
- Provide ongoing support and training to end-users, assisting with troubleshooting and resolving system-related issues.
- Monitor system performance and user feedback to identify opportunities for continuous improvement.
- Stay current with industry trends and emerging technologies relevant to retail systems and provide recommendations for adoption.

Qualifications:

- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
- A minimum of 3 to 7 years of experience as a Systems Analyst or in a similar role within the retail sector.
- Strong understanding of retail operations and systems, including inventory management, sales, and customer engagement tools.
- Proficiency in data analysis, system design, and project management methodologies.
- Excellent problem-solving skills and the ability to work independently and collaboratively in a team environment.
- Strong communication skills, with the ability to effectively convey technical information to non-technical stakeholders.
- Experience with system testing, user training, and documentation.
- Familiarity with software development life cycle (SDLC) methodologies and tools.

Preferred Skills:

- Knowledge of ERP systems, retail management software, and e-commerce platforms.
- Experience with data visualization tools and techniques.
- Understanding of database management and SQL.

What We Offer:

- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A dynamic work environment that fosters innovation and collaboration.

How to Apply:

Interested candidates are invited to submit their CV and a cover letter outlining their qualifications and experience to apply@recruiteramerica.com. Please include "Systems Analyst - Retail" in the subject line of your email.

Closing Date: 2024-09-04

We thank all applicants for their interest, but only those selected for an interview will be contacted.


Please inculde this job reference [31725-Systems analyst] in the email when you send your application.

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