Customer Service Advisor
Full-time
Mid
Description
Full-Time Customer Service Advisor
Location: Bristol
Salary: £25,396.80 per annum
Hours: 40 hours per week Monday to Friday, 8:00am to 5:00pm (1-hour unpaid lunch break)
Contract: Full-Time, Permanent
Whats In It For You
• 22 days holiday plus bank holidays
• Discretionary annual bonus
• Life cover (2x annual salary)
• Company contributory pension scheme
• Cycle to Work Scheme
• Employee Assistance Programme
• Eye-care scheme
• Retail discounts
• Free on-site parking
• Full training provided
• Saturday morning work on a rota basis, paid at overtime rate
The Role
A great opportunity has arisen for an experienced Customer Service Advisor to join a busy, friendly team at a well-established fuel and lubricant distribution depot.
This is a fast-paced, office-based role handling inbound customer calls, processing orders, and ensuring every customer receives exceptional service.
Key Responsibilities
• Answer incoming calls and emails from customers to take and process fuel orders
• Accurately input and update information on internal systems
• Process card payments efficiently and securely
• Liaise with third-party suppliers to arrange and confirm orders
• Prepare and submit invoices, including proof of delivery
• Chase outstanding invoices for the accounts payable department
• Maintain pricing and account information accurately
• Communicate with the credit control department regarding credit limits and orders on hold
• Ensure data accuracy and minimise the need for credit notes
• Adhere to GDPR and company policies at all times
• Support colleagues and assist with additional duties when required
About You
• Experience in a similar customer service or office-based role (essential)
• Confident handling inbound calls (essential)
• Excellent communication and administrative skills
• IT literate with strong attention to detail
• Able to work effectively under pressure and on your own initiative
• Good organisational and time-management skills
• Professional, team-oriented, and dependable
• Awareness of GDPR and a commitment to confidentiality
• Positive and proactive approach to work
If youre reliable, organised, and enjoy delivering excellent customer service in a busy environment, this could be the ideal opportunity for you.
Apply today to take the next step in your career as a Customer Service Advisor.
LNKD1_UKTJ
Location: Bristol
Salary: £25,396.80 per annum
Hours: 40 hours per week Monday to Friday, 8:00am to 5:00pm (1-hour unpaid lunch break)
Contract: Full-Time, Permanent
Whats In It For You
• 22 days holiday plus bank holidays
• Discretionary annual bonus
• Life cover (2x annual salary)
• Company contributory pension scheme
• Cycle to Work Scheme
• Employee Assistance Programme
• Eye-care scheme
• Retail discounts
• Free on-site parking
• Full training provided
• Saturday morning work on a rota basis, paid at overtime rate
The Role
A great opportunity has arisen for an experienced Customer Service Advisor to join a busy, friendly team at a well-established fuel and lubricant distribution depot.
This is a fast-paced, office-based role handling inbound customer calls, processing orders, and ensuring every customer receives exceptional service.
Key Responsibilities
• Answer incoming calls and emails from customers to take and process fuel orders
• Accurately input and update information on internal systems
• Process card payments efficiently and securely
• Liaise with third-party suppliers to arrange and confirm orders
• Prepare and submit invoices, including proof of delivery
• Chase outstanding invoices for the accounts payable department
• Maintain pricing and account information accurately
• Communicate with the credit control department regarding credit limits and orders on hold
• Ensure data accuracy and minimise the need for credit notes
• Adhere to GDPR and company policies at all times
• Support colleagues and assist with additional duties when required
About You
• Experience in a similar customer service or office-based role (essential)
• Confident handling inbound calls (essential)
• Excellent communication and administrative skills
• IT literate with strong attention to detail
• Able to work effectively under pressure and on your own initiative
• Good organisational and time-management skills
• Professional, team-oriented, and dependable
• Awareness of GDPR and a commitment to confidentiality
• Positive and proactive approach to work
If youre reliable, organised, and enjoy delivering excellent customer service in a busy environment, this could be the ideal opportunity for you.
Apply today to take the next step in your career as a Customer Service Advisor.
LNKD1_UKTJ