Finance Assistant
Full-time
Mid
Description
Based just outside Petersfield in Hampshire, my client has been providing first class services to small and medium-sized businesses across Surrey, Hampshire, Berkshire, London, and Sussex for over 20 years. They are a growing & thriving company looking for a dedicated Office Administrator / Customer Service Coordinator to join their team.
Role and Responsibilities
• Respond to customer queries and work requests via email and telephone
• Follow up with customers to confirm service appointments
• Maintain and update the company database daily
• Chase outstanding customer invoices
• Support the Service Manager by booking planned work for engineers
• Ensure office supplies are stocked to keep operations running smoothly
• Process supplier invoices in the computer system
• Order uniforms for engineers and office staff
Skills and Requirements
• Strong customer service skills and experience
• Ability to work well under pressure
• Good spelling and numerical skills
• Positive and proactive attitude
• Previous office experience preferred
• Willingness to learn essential company software
• Proficiency in Microsoft Excel and Word preferred
Benefits
• Working hours: Monday–Friday, 9:00am–5:00pm
• On-site parking
• Company pension scheme
• 28 days holiday
Role and Responsibilities
• Respond to customer queries and work requests via email and telephone
• Follow up with customers to confirm service appointments
• Maintain and update the company database daily
• Chase outstanding customer invoices
• Support the Service Manager by booking planned work for engineers
• Ensure office supplies are stocked to keep operations running smoothly
• Process supplier invoices in the computer system
• Order uniforms for engineers and office staff
Skills and Requirements
• Strong customer service skills and experience
• Ability to work well under pressure
• Good spelling and numerical skills
• Positive and proactive attitude
• Previous office experience preferred
• Willingness to learn essential company software
• Proficiency in Microsoft Excel and Word preferred
Benefits
• Working hours: Monday–Friday, 9:00am–5:00pm
• On-site parking
• Company pension scheme
• 28 days holiday