Inside Sales Executive

Kingsway Group Global • Sidcup • Sales
Full-time Mid

Description

Company Profile

Kingsway Group is a global manufacturer specialising in anti-ligature products designed and engineered to support patients within the mental health and custodial environments.

Since 2009 Kingsway have successfully established themselves as market leaders in anti-ligature technology serving EMEA, North America and Asia & Pacific markets demonstrating year on year growth.

Role Description

We are looking for a proactive Inside Sales Executive to join our growing sales team. This role will be pivotal in driving high-volume, lower-value sales opportunities through targeted inside sales campaigns. Operating as part of a wider omnichannel strategy, this position supports the overarching sales pipeline while contributing to our long-term business growth.

The ideal candidate will be data-savvy, sales-driven, and excited to work in a purpose-led organisation making a real impact in secure and therapeutic environments.

Responsibilities
• Inside Sales Campaigns - Develop and execute targeted inside sales campaigns to drive increase pipeline positively impacting revenue growth
• Sales Throughput & Pipeline Development - Support the wider business strategy by feeding the top of the pipeline through qualified leads and effective lead nurturing and closing high volume low valued opportunities
• Omnichannel Alignment - Collaborate with marketing and field sales to ensure campaign messaging and engagement is consistent across all channels
• Stakeholder Identification & Engagement - Build and enrich stakeholder data, identifying new contacts across mental health and custodial institutions, specifiers, contractors, and decision-makers
• Data Management & Cleansing - Maintain and improve the accuracy of CRM data by cleansing existing records and enriching them with new, relevant information
• Performance Monitoring - Track and report on campaign success metrics, lead conversion rates, and data quality improvements

Requirements
• Proven experience in a B2B inside sales or sales development role
• Confident communicator with excellent telephone and written skills
• Familiarity with CRM systems and data management tools (Salesforce)
• Strong understanding of lead qualification and sales funnel development
• Highly organised with strong attention to detail and time management skills
• Comfortable working in a target-driven environment
• Knowledge of or interest in the mental health or custodial sectors is desirable but not essential

Tasks
• Maintain an accurate representation on all activities and opportunities on Salesforce (CRM)
• Attend internal meetings as and when required
• Complete relevant reporting requirements
• Be expected to on occasion enter mental health and custodial/prison environments
• Attend industry exhibitions and represent Kingsway

Our Core Values
• Winning Team – Invest in our team to enable and empower them to succeed.
• Perfect Product – Create products that support and overcome the everyday challenges presented to our customers.
• Happy Customer – Deliver best in class products and services aligned to the expectations of our customers.