IT Support Technician

We’re seeking a skilled IT Support Technician to join our team in Savannah, Georgia. In this contract-to-hire role, you’ll provide advanced technical support, manage IT systems, and ensure smooth operations.Key Responsibilities:Resolve escalated technical issues.Troubleshoot hardware, software, and network problems.Maintain IT infrastructure, including servers and network devices.Install and upgrade systems, software, and hardware.Monitor performance and apply updates, patches, and security measures.Support cloud-based backup solutions.Document IT processes and configurations.Collaborate with IT teams for efficient service delivery.Provide excellent customer service and client communication.