Restaurant Operations Manager - $55000 per YEAR
Full-time
Mid
Description
First Watch is a prominent daytime dining restaurant chain specializing in made-to-order breakfast, brunch, and lunch. With over 620 locations across 32 states, First Watch has earned a reputation for delivering high-quality, chef-curated menus that emphasize fresh ingredients and innovative culinary techniques. The company proudly embodies the "Follow the Sun" culinary philosophy, which ensures their menu rotates five times a year to feature peak-season flavors and elevated takes on classic favorites. Popular dishes such as Lemon Ricotta Pancakes, Quinoa Power Bowl, and the iconic Million Dollar Bacon reflect their commitment to quality and customer satisfaction. Beyond their culinary excellence, First Watch demonstrates a strong commitment to their communities, donating a portion of proceeds from every kid's meal served to impactful organizations, raising over $1.7 million to date.
First Watch’s success is founded on their 'YOU FIRST' philosophy, where employees are valued above all else, fostering a positive and empowering work culture. Recognized as the #1 Most Loved Workplace in America for multiple consecutive years, First Watch offers an environment where employees are respected, supported, and motivated to deliver exceptional customer experiences. This dedication to employee well-being includes no night shifts, opportunities for career growth, and a wide array of benefits designed to support their workforce’s health and happiness.
The Restaurant Operations Manager role at First Watch is a critical leadership position that blends passion for food and service with hands-on team development and operational oversight. The manager is responsible for creating an exceptional dining experience by overseeing both the kitchen and front-of-house operations, breaking the traditional divide between back-of-house and front-of-house management. A successful manager at First Watch not only ensures adherence to food safety and recipe standards but also leads and inspires their team through coaching, performance recognition, and cultivating a service-oriented culture. They play an essential role in driving sales and meeting traffic goals while maintaining high operational standards.
Key responsibilities include supporting the YOU FIRST culture, supervising daily operations, ensuring recipe compliance, coaching service standards, and addressing customer and employee concerns with urgency. The manager must also handle administrative duties such as revenue accounting, recruiting, and securing company assets. Certifying in food safety and demonstrating proactive leadership in team member development are fundamental to this role. The position offers eligibility for quarterly bonus payments based on restaurant performance, reflecting the company’s recognition of effective leadership.
This full-time management position not only promises no night shifts but also provides an extensive benefits package, including health, dental, and vision insurance, short and long-term disability coverage, life insurance, 401(k) plans, tuition reimbursement, paid time off, and wellness resources such as the Calm App subscription and telemedicine services. First Watch empowers their managers with decision-making independence, encouragement, and career advancement opportunities within a celebrated and award-winning hospitality brand. For those passionate about morning hours, exceptional food, and leading a dedicated team that prioritizes customer happiness, First Watch is a compelling and rewarding workplace choice.
• High school diploma or equivalent
• food safety certification
• previous experience in restaurant or hospitality management
• strong leadership and communication skills
• ability to supervise both front and back of house operations
• availability to work morning shifts
• commitment to uphold company values
• capability to handle customer and team member issues effectively
• proficiency in managing restaurant financials
• ability to recruit and train staff
• adherence to health and safety standards
• ability to work in a fast-paced environment
First Watch’s success is founded on their 'YOU FIRST' philosophy, where employees are valued above all else, fostering a positive and empowering work culture. Recognized as the #1 Most Loved Workplace in America for multiple consecutive years, First Watch offers an environment where employees are respected, supported, and motivated to deliver exceptional customer experiences. This dedication to employee well-being includes no night shifts, opportunities for career growth, and a wide array of benefits designed to support their workforce’s health and happiness.
The Restaurant Operations Manager role at First Watch is a critical leadership position that blends passion for food and service with hands-on team development and operational oversight. The manager is responsible for creating an exceptional dining experience by overseeing both the kitchen and front-of-house operations, breaking the traditional divide between back-of-house and front-of-house management. A successful manager at First Watch not only ensures adherence to food safety and recipe standards but also leads and inspires their team through coaching, performance recognition, and cultivating a service-oriented culture. They play an essential role in driving sales and meeting traffic goals while maintaining high operational standards.
Key responsibilities include supporting the YOU FIRST culture, supervising daily operations, ensuring recipe compliance, coaching service standards, and addressing customer and employee concerns with urgency. The manager must also handle administrative duties such as revenue accounting, recruiting, and securing company assets. Certifying in food safety and demonstrating proactive leadership in team member development are fundamental to this role. The position offers eligibility for quarterly bonus payments based on restaurant performance, reflecting the company’s recognition of effective leadership.
This full-time management position not only promises no night shifts but also provides an extensive benefits package, including health, dental, and vision insurance, short and long-term disability coverage, life insurance, 401(k) plans, tuition reimbursement, paid time off, and wellness resources such as the Calm App subscription and telemedicine services. First Watch empowers their managers with decision-making independence, encouragement, and career advancement opportunities within a celebrated and award-winning hospitality brand. For those passionate about morning hours, exceptional food, and leading a dedicated team that prioritizes customer happiness, First Watch is a compelling and rewarding workplace choice.
• High school diploma or equivalent
• food safety certification
• previous experience in restaurant or hospitality management
• strong leadership and communication skills
• ability to supervise both front and back of house operations
• availability to work morning shifts
• commitment to uphold company values
• capability to handle customer and team member issues effectively
• proficiency in managing restaurant financials
• ability to recruit and train staff
• adherence to health and safety standards
• ability to work in a fast-paced environment